1. Provider and agreement
Clarity is provided by Audecius UG (haftungsbeschränkt). This User Agreement, together with the notices expressly incorporated into it, forms the agreement governing use of the app, accounts, synchronisation, AI, support, community, family, school, health and subscription features. Different terms apply only if Audecius expressly agrees to them in text form. Mandatory consumer rights remain unaffected.
2. Eligibility and minors
You must be at least 13 years old. People under 18 may use Clarity only with the consent of a parent or legal guardian where the law of their place of residence does not permit them to consent effectively on their own. The parent or guardian accepts this agreement on the minor's behalf and supervises age-appropriate use. Children under 13 may use Clarity only once Audecius offers a separate, verifiable parental or school process; a checkbox is not sufficient. Organisational or school access may require additional terms.
3. Licence and Apple terms
Audecius grants you a personal, revocable, non-exclusive and non-transferable licence to use Clarity as intended on Apple devices that you own or control. Where no effective individual end-user licence has been agreed, Apple's Standard EULA also applies. Apple is not the provider of the Clarity services. You must not rent, sell, improperly automate or reverse-engineer the app, or bypass security mechanisms, unless applicable law mandatorily permits this.
4. Account and security
Keep your access credentials confidential, use only your own account and notify us immediately of unauthorised use. You are responsible for actions that you intentionally or negligently enable through your account. Audecius may request proportionate proof of identity, age, guardianship or security, terminate compromised sessions and limit access where there is a specific risk. Where possible, you will receive reasons and a means of redress.
5. Acceptable use
Use Clarity lawfully and respectfully. Prohibited conduct includes unlawful, fraudulent, discriminatory, sexualised or exploitative content; harassment, grooming, threats and encouragement of self-harm; infringement of copyright, personality or privacy rights; malware, spam, impersonation, scraping, circumvention of access controls, and attempts to induce AI or support to disclose another person's or confidential data. The Community Guidelines also apply.
6. Your content
You retain your rights in your content. You grant Audecius only the worldwide, non-exclusive, royalty-free licence, limited to the term of the agreement, that is necessary to host, encrypt, transmit, technically adapt, back up and deliver content to recipients you select, insofar as this is necessary for the feature you use, security, support or legal obligations. This licence does not permit advertising with or selling private content. You need the necessary rights and consents for third-party data.
7. AI and consequential decisions
Clarity labels AI interactions. Results may be incomplete, outdated or incorrect and must be reviewed. AI is not a substitute for medical, psychological, legal, financial, educational or safety advice and does not make solely automated consumer decisions that produce legal or similarly significant effects. Clear, contextual approval is required before personal content is transmitted to external AI. Details are provided in the AI Notice.
8. Health, school and emergencies
Clarity is an organisation and wellbeing tool, not a medical device, emergency service, official school-report system or public-authority system. Do not rely on it alone for medication, diagnoses, crises, deadlines, attendance, grades, travel or safeguarding decisions. Contact local emergency services and suitable professionals when there is danger. Parents, guardians, schools and organisations retain their own duties of supervision, safeguarding and review.
9. Operation, updates and changes
Features may be changed or discontinued for security, legal, technical or product reasons. Audecius provides updates required by law, particularly security and contractual updates, and gives timely notice in clear language of significant adverse changes. Changes that require consent require renewed acceptance. Maintenance, network outages, third parties and force majeure may limit availability. Statutory warranty rights and update obligations are not excluded.
10. Suspension and termination
You may stop using Clarity at any time and, where offered, request deletion of your account and attributable data. Audecius may impose proportionate suspension or termination for a material or repeated breach, a security risk, a legal obligation or non-payment. Unless immediate action is necessary, you will first receive a deadline, reasons and an opportunity to remedy the issue. Statutory retention, preservation of evidence and anonymised data remain reserved.
11. Liability
Audecius has unlimited liability for intent, gross negligence, injury to life, body or health, fraudulent concealment, guarantees assumed and mandatory product liability. For a slightly negligent breach of material contractual obligations, liability is limited to the foreseeable loss typical for the agreement at the time it was concluded. Otherwise, liability for slight negligence is excluded to the extent permitted by law. Mandatory consumer, data-protection and digital-product rights remain unaffected. Some jurisdictions do not permit certain limitations; those limitations do not apply there.
12. Indemnity for business use
Only where you use Clarity in the course of a commercial or self-employed activity, you indemnify Audecius against substantiated third-party claims arising from your unlawful content, intentional breach of contract or use without the necessary rights. This does not apply to consumers or to damage caused by Audecius, and applies only if Audecius informs you without delay and allows reasonable participation in the defence.
13. Governing law, jurisdiction and consumer disputes
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Consumers do not thereby lose the protection of mandatory provisions of their habitual residence. Statutory places of jurisdiction apply. Audecius UG (haftungsbeschränkt) is neither willing nor obliged to participate in dispute-resolution proceedings before a consumer arbitration board. Informal complaints may be sent to Support. Section 14 also applies to US persons; everyone else retains their statutory courts and remedies.
14. United States only: individual arbitration agreement
IF YOU LIVE IN THE UNITED STATES: After a 60-day informal resolution attempt, disputes will generally be decided by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association. No class, representative or jury proceedings, to the extent permitted by law. Exceptions include small claims court, provisional relief for intellectual property, non-arbitrable public-law injunctive relief and reports to public authorities. Audecius pays administrative and arbitrator fees above the consumer share unless the claim is manifestly abusive. You may opt out within 30 days after first accepting this agreement by emailing support@audeciusofficial.com; state your account email and an unambiguous wish to opt out. The remaining terms continue to apply. This clause must be reviewed by US counsel and the AAA, and registered if necessary, before a US launch.
15. General provisions and contact
If a provision is invalid, the remainder of the agreement remains effective and mandatory law takes its place. Failure to enforce a provision is not a waiver. Transfers in connection with restructuring or a sale preserve statutory information and objection rights. The German and English versions are intended to have the same meaning; for German consumers, German is the contractual version. Contact: support@audeciusofficial.com.